Welcome to Listening Room Network!
(This policy applies to all our websites, including ConcertsInYourHome.com, ListeningRoomFestival.com and others.)
What Personal Information does Listening Room Network Collect?
During the course of your use of the Website and Services, we may request certain Personal Information to enhance your use of the Website and Services. "Personal Information" is any information which identifies an individual. For example, when you create a trial account, we store your project name, user name and email address in our database. We use Paypal, a third party payment processor, so we do not store your credit card or banking information. The information we collect may be used to provide you with customer support, send you communications such as special offers, promotions, bill you for the Services (if applicable), and email updates on the Services.
Non-personal information & Aggregated Data
We may combine your Personal Information with Non-Personal Information and aggregate it with information collected from other users of the Website and Services ("Aggregated Data"). We collect Aggregated Data to enhance your user experience, to improve our Services generally and to analyze and understand how our Website and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver results to you according to your preferences or restrictions, for advertising purposes. We may share Aggregated Data with third parties for industry analysis and to deliver targeted advertising about other products and services. Any aggregated information shared in these contexts will not contain your Personal Information.
We also automatically collect certain other information when you use the Services, such as your Internet Protocol (IP) address (if using a browser), operating system, the browser type, and your activity on the Website. This information is not treated as personal information unless we combine it with or link it to any of the personally identifiable information mentioned above.
We may also automatically collect certain information through the use of "cookies". These are small files that your browser places on your computer. We may use both session cookies and persistent cookies to better understand how you interact with our services, to monitor aggregate usage by our users and web traffic routing on our services, and to improve our services. Most Internet browsers automatically accept cookies. You can set your browser to notify you when you are sent a cookie. This gives you the chance to decide whether or not to accept it. If you disable cookies, you may not be able to take advantage of all the features of the Services.
In addition to using cookies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users based on your use of the Website and Services and to collect and use other data about user activities on our Website and Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. These companies may use information about user behavior in order to provide customized advertisements across various services and products. In the course of providing these services, products or placing advertisements, these third party companies may place or recognize a unique cookie on your computer, and may record information to these cookies based upon your activities on our Website and Services and on third party websites. Each of these companies uses this cookie information according to their own privacy and security policies. If you wish to not have this information used for the purpose of serving you targeted ads, you may view a list of other third party service providers who collect information, and/or opt-out of such collection of information about you, by visiting www.networkadvertising.org/choices/
Use of Information
We use the information we collect to provide our services to you, to measure and improve those services and features, and to provide customer support. Personal Information is also used for billing purposes, if applicable. We may also use the information to detect and prevent unlawful activities. When you send email or other communications to us, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
We will not send you unsolicited commercial electronic messages, except for the purposes of completing a commercial transaction. If you provide us with consent to communicate with you through electronic media (e.g. email, SMS, instant messaging, social media), we will only send you information related to your use of the Website and/or the Services. You control when and how (e.g. email, SMS) we send most messages to you. You have the right to opt-out of receiving commercial electronic messages at any time by providing us with written notice. However, if you decide to opt-out of receiving commercial electronic messages from us, you may not be able to take advantage of all the features of the Website and/or the Services. As a user you are solely responsible for complying with spam legislation in relation to your communication with users through the Website or Services.
As a Website and service which caters to bands and their fans, most of our users are 13 years or older. We do not intentionally collect personal information from minors aged 13 or younger. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.
Disclosures & Transfers
We do not sell customer lists and we will not disclose or transfer your Personal Information to third parties without your permission, however, please see the Important Exceptions section below.
Our servers are cloud-based and located in different countries, and as such your Personal Information may be available to the U.S. or other countries’ governments or agencies under a lawful order made in that country, irrespective of the safeguards we have put in place for the protection of your Personal Information.
We may disclose your Personal Information to third parties without your consent if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone, or the information is required to investigate or prevent illegal activities, fraud, or violation of our Terms of Service. We may also disclose Personal Information when we believe in good faith that such disclosure is required by and in accordance with the law.
External Parties and Sites
Surveys and Promotions
Protecting Your Security
We take technical, contractual and administrative steps designed to protect your Personal Information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your password, remember to log out of your account and close your browser window when you have finished using the Website.
Access and Accuracy
You have the right to access the Personal Information we hold about you in order to verify what we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information. We provide mechanisms to update, correct, delete or add to your Personal Information as appropriate. Having accurate Personal Information about you enables us to give you the best possible service.
Amendment of this Policy
If you have any questions, comments or suggestions, please contact us.
Listening Room Network is a registered Trademark
® © 2018 Listening Room Network LLC.